SHIPPING

Non custom orders will ship within a week. Please contact us if it’s a super rush.

Custom orders will ship in up to six weeks. We know it’s hard to wait… And that six weeks seems like a long time… But everything worthwhile is… worth a while. You will have your Whale Tail Weaving piece of art forever!

In the meantime, consider a non custom piece to wear immediately and whet your appetite. 🙂

We ship within the United States for $6.00

Please contact us for international shipping options. International customers are responsible for the payment of any fees, customs, duties & taxes upon delivery.

EXCHANGES

Non custom pieces:

If you are not completely satisfied with your non custom pieces, we accept exchanges within 14 days of order date.  Customers are responsible for shipping fees to us, and we’ll pay for shipping back to you.

Custom pieces:

Custom pieces are yours to keep. That said, if you are not completely satisfied, please contact us to share your concerns and together we’re sure we can find a solution.

RETURNS

We want you to love your Whale Tail Weaving pieces! But if you don’t, we accept returns of non custom pieces in their original mint condition within 14 days of the initial order date. Customers are responsible for return shipping fees.

Please send all exchanges and returns to:

Whale Tail Weaving
Returns & Exchanges
100 Independence Avenue
Hyannis, MA 02601