Shipping

Non-custom orders ship USPS within seven business days. Please contact us if it’s a super rush.

Custom orders ship within three to six weeks, and we are happy to keep you updated on the status if you send an email inquiry. We know it’s hard to wait…. And that six weeks seems like a long time… But everything worthwhile is… worth a while. You will have your Whale Tail Weaving piece of art forever!

In the meantime, consider a non custom piece to wear immediately and whet your appetite. 🙂

We ship within the United States.

Receive free shipping on orders over $150.

Please contact us for international shipping options. International customers are responsible for the payment of any fees, customs, duties & taxes upon delivery.

SHIPPING RESTRICTIONS

Purchasing restrictions apply to some of our products.

Due to state regulations, Mammoth Ivory cannot be shipped by Whale Tail Weaving to California, New York, New Jersey, Hawaii, Nevada, Oregon, Washington, Illinois, or New Hampshire.

Please contact us if you have any questions about the shipping of Mammoth Ivory.

Returns

NON CUSTOM PIECES

We want you to love your Whale Tail Weaving pieces! But if you don’t, we accept exchanges and returns of non custom pieces in their original mint condition within 14 days of the initial order date. Customers are responsible for shipping fees to us, and we’ll pay for shipping back to you.

CUSTOM PIECES

Custom pieces are yours to keep. That said, if you are not completely satisfied, please contact us to share your concerns and together we’re sure we can find a solution.

Email us at orders@whaletailweaving.com

SEND ALL EXCHANGES & RETURNS TO:

Whale Tail Weaving
Returns & Exchanges
53 State Street, Suite 500
Boston, MA 02109