Shipping & Return Policy
Non-custom orders ship USPS within seven business days. Please contact us if it’s a super rush.
Custom orders ship within three to six weeks, and we are happy to keep you updated on the status if you send an email inquiry. We know it’s hard to wait…. And that six weeks seems like a long time… But everything worthwhile is… worth a while. You will have your Whale Tail Weaving piece of art forever!
In the meantime, consider a non custom piece to wear immediately and whet your appetite. 🙂
We ship within the United States for $6.00
Please contact us for international shipping options. International customers are responsible for the payment of any fees, customs, duties & taxes upon delivery.
Exchanges & Returns
Non custom pieces:
We want you to love your Whale Tail Weaving pieces! But if you don’t, we accept exchanges and returns of non custom pieces in their original mint condition within 14 days of the initial order date. Customers are responsible for shipping fees to us, and we’ll pay for shipping back to you.
Custom pieces are yours to keep. That said, if you are not completely satisfied, please contact us to share your concerns and together we’re sure we can find a solution.
Email us at firstname.lastname@example.org
Please send all exchanges and returns to:
Whale Tail Weaving
Returns & Exchanges
53 State Street, Suite 500
Boston, MA 02109